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Current issues within ITONICS

The following provides immediate and informative updates on current issues within the ITONICS Enterprise software.

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NUC-19858 Changes to the Form Configuration of a Group field are not saved

Description: When configuring the form of a Group field (Entity Configuration → Group field → Form configuration), fields cannot be arranged via drag and drop. After moving one or more fields into the form area and clicking "Save", the changes are not persisted — the form returns to its previous state and the fields remain in the backlog.

Note: This affects only the form layout of Group fields. Group fields that were already configured are not changed by this issue, and the configuration of other entity forms is unaffected.

Workaround: None available at this time. Existing Group field form configurations remain intact and usable; we recommend postponing changes to Group field forms until the fix is deployed.

Affected System: All systems from 3.25.x

Status: Resolved, the issue has been fixed from hot fix 3.25.2.4

 

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NUC-19602 Issue with SAML certificate renewal notifications

Description: An issue with the SAML certificate expiry check falsely causes the ITONICS-managed IdP certificate to be evaluated alongside customer-manages ones. this leads to expiry notifications for the ITONICS certificate being wrongly sent to the Application Owners configured in the system. 

Note: This notification does not indicate a problem with your own IdP certificate, which remains valid and unaffected. No action is required from you for this mail at this point- the renewal of the ITONICS certificate is owned and scheduled by ITONICS. Thus, if the IdP configuration referenced in the notifcation is "ITONICS", the mail can be disregarded.

But be aware that regular expiry notifications for customer-managed IdP configurations continue to be triggered correctly and remain valid, requiring your action when received.

Affected System:  All systems from 3.23.x

Status: Resolved, the issue has been fixed from hot fixes for 3.23.x, 3.24.x and 3.25.x system versions.

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NUC-12915 Issue with ITONICS stage systems

Description: A database issue causes stage systems to be impacted and limited in use.

Affected System:  Stage systems of all versions

Status: Resolved, fixed the issue!

  • 2023-09-29, 7:56 AM - Issue resolved
  • 2023-09-29, 7:43 AM - Working to resolve issue
  • 2023-09-29, 7:35 AM - Issue reported, investigation started