Skip to content
  • There are no suggestions because the search field is empty.

Current issues within ITONICS

The following provides immediate and informative updates on current issues within the ITONICS Enterprise software.

_________________________________________________________________________________

NUC-19602 Issue with SAML certificate renewal notifications

Description: An issue with the SAML certificate expiry check falsely causes the ITONICS-managed IdP certificate to be evaluated alongside customer-manages ones. this leads to expiry notifications for the ITONICS certificate being wrongly sent to the Application Owners configured in the system. 

Note: This notification does not indicate a problem with your own IdP certificate, which remains valid and unaffected. No action is required from you for this mail at this point- the renewal of the ITONICS certificate is owned and scheduled by ITONICS. Thus, if the IdP configuration referenced in the notifcation is "ITONICS", the mail can be disregarded.

But be aware that regular expiry notifications for customer-managed IdP configurations continue to be triggered correctly and remain valid, requiring your action when received.

Affected System:  All systems from 3.23.x

Status: Resolved, the issue has been fixed from hot fixes for 3.23.x, 3.24.x and 3.25.x system versions.

_________________________________________________________________________________

NUC-12915 Issue with ITONICS stage systems

Description: A database issue causes stage systems to be impacted and limited in use.

Affected System:  Stage systems of all versions

Status: Resolved, fixed the issue!

  • 2023-09-29, 7:56 AM - Issue resolved
  • 2023-09-29, 7:43 AM - Working to resolve issue
  • 2023-09-29, 7:35 AM - Issue reported, investigation started